Privacy Policy

At STARZ WIRELESS PHONE REPAIR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services or accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This information may include:

• Your name

• Contact information (such as email address and phone number)

• Service requests and repair details

• Payment information (such as credit card details)

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you but helps us understand how our website and services are used. This information may include:

• IP address

• Browser type and version

• Operating system

• Pages visited on our website

• Referring website

• Date and time of your visit

2. How We Use Your Information

2.1 Service Delivery

We use your personal information to provide and manage the services you request, including:

• Processing repair requests and service orders

• Communicating with you about your service or repair status

• Handling payment transactions

2.2 Customer Support

We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.3 Marketing and Promotions

With your consent, we may use your information to send you promotional materials, updates, and offers related to our services. You can opt-out of receiving marketing communications at any time by following the instructions provided in the communications or by contacting us directly.

2.4 Website Improvement

We use non-personal information to analyze website traffic and usage patterns to improve our website and services. This helps us enhance user experience and address any technical issues.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encryption technology

• Access controls and authentication procedures

• Regular security assessments and updates

Despite these measures, please be aware that no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.

4. Sharing Your Information

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email communications, and website hosting. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to legal requests, such as court orders or subpoenas. We may also disclose your information to protect our rights, safety, or property, or to enforce our terms and conditions.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the business assets. We will notify you of any such transfer and its implications for your information.

5. Cookies and Tracking Technologies

5.1 Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

5.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your ability to use certain features.

5.3 Third-Party Tracking

Our website may contain links to third-party websites and services that have their own privacy policies. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, correct, or update your personal information. To do so, please contact us using the contact information provided below.

6.2 Opt-Out

You can opt-out of receiving marketing communications from us by following the instructions provided in the communications or by contacting us directly.

6.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.